Tax chief pushes 'AI-first IRS' to get more out of agency's workforce - GovExec.com

The headline refers to Bisignano as the 'tax chief.' The article's headline describes the push as an effort to 'get more out of' the agency's workforce.

The IRS cut more than a quarter of its headcount under prior leadership last year, eliminating tens of thousands of jobs. The agency also fell short of its hiring goals for this year's filing season, though it did make more than 4,000 hires this year. According to the excerpt, the reductions took place under prior leadership, before the current 'AI-first' push was announced to staff.

The report frames the 'AI-first' approach as a way to get more out of the agency's remaining workforce rather than as a plan to add staff. The excerpt does not specify which IRS functions the artificial intelligence systems would handle, how they would be procured or funded, what the implementation timeline is, or whether the agency has set targets for measuring the productivity gains Bisignano described. The report does not include a cost figure for the AI effort, nor does it state how many employees attended the Wednesday meeting.