Mews Cuts 15% of Staff, Points to AI in Broad Restructuring — Exclusive

Mews, a hospitality software provider, is laying off 15% of its workforce, approximately 202 employees out of 1,350. CEO Richard Valtr attributed the cuts directly to AI rendering certain roles obsolete, stating that AI now allows one person to own work end-to-end, eliminating handoffs.

The layoffs affect roles where tasks are now automated or streamlined by AI, though Valtr did not specify which departments. Mews has been expanding its AI capabilities recently, integrating tools for property management and booking. The company said affected employees will receive severance and outplacement support.

This follows a broader trend in the tech and hospitality sectors where companies are reducing headcounts while investing in AI. Valtr emphasised that the cuts were necessary to remain competitive in a rapidly changing market.