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forbes.com2026-06-29

How Microsoft Is Preparing Its Workforce For The AI Era

LabourIndustry

Microsoft is preparing its workforce for the AI era through a structured approach led by Katy George, the company's Corporate Vice President of Workforce Transformation. George discussed the initiative, which includes identifying three distinct patterns for using artificial intelligence to improve business performance.

The patterns are designed to help employees integrate AI tools into their daily workflows, with an emphasis on enhancing productivity rather than replacing human roles. George's role involves coordinating training programs and guiding teams on how to leverage AI effectively. The article presents this as a proactive strategy to ensure that Microsoft's workforce remains relevant as AI capabilities expand.

Microsoft's approach contrasts with more abrupt workforce reductions seen at other technology companies. The three patterns serve as a framework for managers and employees to adopt AI in a way that aligns with business goals while addressing potential workforce disruptions.

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