Grant Thornton: Insurers See AI Gains But Face Governance Gap

A Grant Thornton survey released on April 30, 2026 found that 44% of insurance executives reported that governance or compliance challenges contributed to AI project failure or underperformance. The survey, titled the 2026 AI Impact Survey, collected responses from insurance industry executives. The exact sample size and methodology were not detailed in the excerpt.

The finding suggests a gap between the perceived benefits of AI in insurance — which the article's headline indicates are present — and the ability to manage associated risks. The 44% figure specifically identifies governance and compliance as key obstacles, rather than technical or budgetary constraints. Grant Thornton, an accounting and consulting firm, conducted the survey to assess AI adoption in the insurance sector.

Industry observers note that insurers are heavily regulated, which may heighten compliance challenges relative to other sectors. The survey's results could influence how insurance companies approach AI governance in future projects. No further details on which specific governance issues were most common were provided in the available excerpt.