Agencies look to AI to improve hiring and build workforce skills - GovExec.com

The General Services Administration is using artificial intelligence to streamline federal hiring and improve workforce skills assessments, according to the agency's chief human capital officer. The official said AI has reduced the time required to develop job classifications from up to eight hours to approximately two hours.

The reduction in classification time is part of broader efforts to make federal hiring more efficient and to build a skilled workforce. The agency is also employing AI to enhance skills assessments for job candidates. The chief human capital officer did not specify which AI tools are being used or how they are validated for accuracy.

The move aligns with a government-wide push to adopt AI across federal operations. However, the use of AI in hiring has drawn scrutiny from lawmakers and watchdogs concerned about algorithmic bias and transparency.