A new dashboard tracks how much KPMG workers use AI. They say it's easy to game the system.
Ah, KPMG. The consultancy that charges clients millions for 'strategic transformation' has solved the great AI accountability problem with a dashboard that employees can game as easily as a Tamagotchi. The US advisory division now has a tool for tracking AI usage—because nothing says 'trusted advisor' like a metric that can be fudged by clicking a few extra buttons. Employees reportedly say it's 'easy to manipulate,' which is corporate code for 'we've already found the loopholes and are exploiting them vigorously.'
One has to admire the sheer theatre of it all. KPMG rolls out an AI tracking system, presumably to prove to clients that their consultants are marinating in machine learning. But the very people being tracked have already spotted the cracks: the dashboard's accuracy is about as reliable as a KPMG audit of a company that later collapses. The employees' candour is almost refreshing—'Yes, we can game it, and yes, we will.' It's the kind of transparency that usually only emerges in court depositions.
What this really tracks isn't AI usage; it's the gap between what management wants to believe and what actually happens on the ground. KPMG wants to show clients a workforce humming with AI adoption. Instead, they've built a system that incentivises pretending. The real lesson? If you build a metric, someone will find a way to cheat it—especially when the metric determines performance reviews. But sure, call it a 'dashboard.' That makes it sound like progress.